EAM rollout for an upstream operator across three fields
Deployed IBM Maximo across three fields and 1,200 field technicians, with an offline-first mobile app and a managed-services contract for 24/7 operations.
Outcomes
- Field technicians on app
- 0
- Inventory variance
- 18% → 2.3%
- MTTR reduction
- 0%
- Permit compliance
- 99.4%
The challenge
- 01
Three fields running on three different EAM systems with no shared work-order taxonomy.
- 02
Field technicians using paper for permits and isolation procedures, with safety incidents traced to handoff gaps.
- 03
Spare-parts inventory variance of 18% between books and stockroom, costing the operator 2.1M per quarter.
- 04
Regulator audit findings on permit-to-work compliance threatened operating license renewal.
What we did
- 01
Maximo deployed in a hub-and-spoke model with a single asset taxonomy across all three fields.
- 02
Custom mobile app built for offline-first work orders, permits and isolations, designed for gloved hands and harsh sun.
- 03
Inventory cycle counts automated with bar-code scanning and a managed cycle program.
- 04
24/7 managed-services contract for L1-L3 across the platform and integrations.
What changed
- 01
Permit-to-work compliance: 99.4% within first year, passing the regulator audit.
- 02
Spare-parts variance reduced from 18% to 2.3%, releasing 1.7M of working capital.
- 03
Mean time to repair (MTTR) reduced 27% across rotating equipment.
- 04
Safety incidents traced to handoff gaps reduced by half.
Tech stack
- IBM Maximo
- Azure
- React Native
- .NET
- Power BI