SHRASIT Solutions
Flagship product · Facility Management

SHRAS FMS is the practice that runs facility management for some of the GCC's largest portfolios, anchored on EnFieldo, IBM Maximo Real Estate & Facilities, Archibus (Eptura) and Odoo, and extended by an in-house FMS platform with custom SLAs and a dynamic workflow engine.

  • Flagship university, Archibus E2E
  • GCC banking, branch + ATM ops
  • Regional banking, network FM
  • Government, onboarding now
Facility engineer reviewing assets on a tablet during a plant-room inspection
1,200 facilities

Numbers under management

Facilities under mgmt
0
Assets tracked
0
Work orders / year
0
Average MTTR cut
0%

Modules

Six modules. One operating picture.

Whether the contract sits on EnFieldo, Maximo, Archibus, Odoo or our in-house platform, the operator sees the same six modules, same data model, same reporting, same SLA clock.

  • 01

    Work order management

    Assignment, dispatch, SLA tracking, technician feedback, customer portal.

  • 02

    Asset management (EAM)

    Lifecycle, maintenance schedules, warranties, depreciation, decommissioning.

  • 03

    Space & real estate

    Floor plans, occupancy, moves/adds/changes, lease and portfolio management.

  • 04

    IoT & sensors

    Edge gateway, time-series capture, anomaly detection, predictive maintenance.

  • 05

    Sustainability & energy

    Sub-metering, scope 1-3 reporting, target setting, carbon credit integration.

  • 06

    Permits & safety

    Permit-to-work, isolation, JSA, audit trails for HSE and regulator submissions.

In-house product

Beyond Maximo and Archibus, SHRAS ships its own FMS, built in-house for the contracts that need a tighter footprint, a regional data residency, or a white-label tenant portal. Same operating model, lower TCO, deployable on bare metal in days.

  • Mobile-first technician app, offline queue, photo capture, signature, geofenced check-in
  • Multi-tenant landlord/tenant portal, request lifecycle visible to occupants
  • White-label deployment, your brand, your domain, your SSO
  • Cloud, on-prem or air-gapped, GCC data residency available
  • REST + webhooks first, fits next to Maximo, Archibus or Odoo, doesn't replace

SHRAS FMS · in-house

v3.4

  • Mobile field app

    iOS · Android

  • Tenant portal

    White-label

  • Data residency

    GCC

  • Time to deploy

    10–14 days

  • Auth

    SSO · Nafath

  • Footprint

    5 vCPU baseline

Sits next to Maximo / Archibus / Odoo via REST + webhooks, never a replacement, always a complement.

Custom SLAs

Government, banking and a flagship university each operate on their own service contract. So we engineer the SLA engine to match, severity tiers, calendar rules, escalations, and a penalty / bonus ledger that flows straight into vendor finance.

  • Per-client SLA matrix

    Severity tiers, response and resolution targets, location-bound rules, vendor-bound rules, modelled per contract, not per platform default.

  • Breach-aware routing

    Auto-escalation when a clock crosses 70% of target. Re-assigns to senior crew, pages a duty manager, and opens a recovery ticket.

  • Hijri + holiday calendar

    Counts business hours against GCC calendars. Weekends, Ramadan hours, public holidays and shift bands all configurable.

  • Penalty + bonus accounting

    Each SLA event posts to a credit / debit ledger that rolls up into the monthly facility scorecard and vendor payment file.

P1 response

≤ 15 min

P1 resolution

≤ 4 hrs

Branch ATM uptime

99.7%

Audit-trail retention

7 yrs

Dynamic workflow engine

Every facility we run has a story the platform vendor never anticipated, a tenant escalation path, a Hijri-aware shutdown window, a multi-vendor approval chain. We model those in a visual flow canvas, version them, and ship them without a redeploy.

  • Drag-and-drop canvas, engineered, not hardcoded
  • Conditional gates on asset, location, severity and tenant
  • Parallel branches with explicit join semantics
  • Multi-step approvals with delegate fallback
  • Wet-signature, ID capture and geotag on closeout
  • Versioned flows with shadow rollout for change control
Flow canvas · live preview
flow · sla-p1-escalation · v3.2deployed

Partnerships

Three partnerships. One delivery practice.

The platforms below are not a buffet of logos, each is a specialised practice with certified consultants, shipped reference deployments and named owners on our side.

Archibus

An Eptura product

  • Buildings on Archibus

    200+

  • Custom flows shipped

    30+

  • Avg. payback

    < 14 mo

Certified · multi-year · GCC delivery

Partnership · 01

Archibus · the IWMS practice

Our flagship IWMS partnership. Real estate portfolios, lease, capital projects, occupancy and moves, implemented end-to-end across 200+ buildings at a flagship university, with 30+ custom workflows tuned to academic, lab and residential operating models.

  • Implementation, custom modules, AMS, under one roof
  • Floor plan + occupancy at building, floor and room granularity
  • Capital projects with stage-gates and capex/opex split
  • GCC delivery teams, regional data residency available

IBM Maximo Real Estate & Facilities

Maximo

  • Plant assets on Maximo

    180k+

  • Avg. MTTR cut

    27%

  • Managed-service uptime

    99.9%

Certified · multi-year · GCC delivery

Partnership · 02

IBM Maximo · the EAM practice

The dominant EAM platform for industrial, oil & gas and mission-critical infrastructure. SHRAS runs a certified Maximo practice with deep field teams across the GCC, preventive maintenance, predictive maintenance with IoT, asset health and HSE permit-to-work.

  • Certified Maximo consultants, on-site GCC delivery
  • Predictive maintenance, sensor + ML model orchestration
  • Permit-to-work, isolation, JSA built to OSHA + GCC HSE
  • 24/7 managed service with named L1 / L2 / L3 escalations

Odoo

  • Branches on Odoo FM

    1,000+

  • Modules shipped

    12

  • Days to first ticket

    < 30

Certified · multi-year · GCC delivery

Partnership · 03

Odoo · the ERP-bound facility practice

For banking branch networks, retail estates and SMB facility portfolios that already run finance and procurement on Odoo, we ship facility flows that live inside the same ERP, vendor management, AMC, inventory and accounting with zero double-entry.

  • Custom Odoo modules for FM, AMC and vendor SLA
  • Branch + ATM ticketing tied directly to purchase + invoicing
  • Approvals routed through Odoo's role-based workflow
  • Cost-effective for SMB and mid-market facility programmes

Integrations

Speaks the language of your existing stack.

ERP

  • SAP PM / EAM
  • Oracle Maintenance
  • Microsoft Dynamics
  • Odoo

Asset platforms

  • EnFieldo
  • IBM Maximo Real Estate & Facilities
  • Archibus
  • ServiceNow ITAM

Identity

  • Azure AD
  • Okta
  • Ping
  • Nafath

Channels

  • Mobile · iOS + Android
  • WhatsApp
  • SMS
  • Email
CloudOn-premisesHybridAir-gappedGCC data residency

Workplace scheduling · Eptura Condeco

Condeco room, desk and visitor booking.

Alongside the Archibus workplace estate, SHRAS delivers Eptura Condeco for meeting-room and desk booking, visitor management and workspace analytics — so hybrid teams find space in seconds and facility leaders see how it is actually used.

  • Meeting-room booking

    Book, find and release rooms from Outlook, Teams, mobile or on-panel screens, with catering and AV requests attached.

  • Desk & workspace hoteling

    Reservable desks, neighbourhoods and check-in rules for hybrid teams, with no-show release built in.

  • Visitor management

    Pre-registration, host notifications, badge printing and watchlist checks, tied to the same workplace record.

  • Occupancy & utilization analytics

    See how rooms, desks and floors are really used, and right-size the estate with defensible data.

  • Calendar & identity integration

    Microsoft 365 / Exchange, Google Workspace, Teams and Zoom, with SSO on Entra ID or Okta.

  • One record with Archibus

    Bookings, space and occupancy flow into the Archibus IWMS estate SHRAS already runs — no second source of truth.

Use cases

These are not slideware reference architectures. Each use case below is a live contract, with an SLA clock, a named delivery lead, and quarterly steering reviews.

  • Oil & Gas

    24/7 plant uptime

    Permit-to-work, isolation, predictive maintenance and HSE audit trail across upstream and downstream assets.

  • Banking

    Branch + ATM facility ops

    Nationwide branch network maintenance: HVAC, generators, security, signage and ATM uptime, all on a unified ticket queue with regional SLA.

  • Banking

    Regional branch network

    Regional bank: facility ops across its branch network, with vendor-bound SLAs and a local-currency ledger for finance integration.

  • Education

    Flagship university campus operations

    Archibus end-to-end across 200+ campus buildings, academic, lab, residential and capital projects, with 30+ custom flows engineered to the university's operating model.

  • Government

    Ministry facility audit

    Centralised audit trail, asset register and capital project pipeline, engineered to the procurement, ICV and localisation rules of GCC ministries.

  • Real estate

    Mixed-use portfolios

    Residential, retail and office towers under one operating picture: lease, occupancy, service charges and tenant satisfaction.

Sectors

Where we run FMS in production.

  • Oil & Gas
  • Government
  • Healthcare facilities
  • Banking branches
  • Manufacturing plants
  • Real estate portfolios
  • Universities
  • Airports

Clients

Trusted by named operators across the GCC.

We disclose what each client allows. Some are public; most are not. Each tile below references a live engagement with a signed master service agreement.

  • Flagship university

    Education · Archibus E2E

  • Tier-1 GCC commercial bank

    Nationwide branch + ATM ops

  • Regional bank · GCC

    Branch network FM

  • GCC oil & gas operator

    Plant FM

  • GCC federal ministry

    Onboarding · audit + asset register

  • Smart city authority · GCC

    Onboarding · sustainability + capex

  • Multi-hospital healthcare group

    Biomedical + plant facility ops

  • University estates · GCC

    Campus IWMS rollout

Featured engagement

SHRAS implemented Archibus end-to-end across a flagship university, covering space, asset, work-order, capital projects and lease modules, with 30+ custom workflows engineered to the campus' academic, research and residential operating model.

University library interior
Education · Case study

A flagship university

Archibus deployed end-to-end across 200+ campus buildings, with custom flows for academic, lab and residential operations.

  • Buildings200+
  • Custom flows30+
  • Modules live5
  • EngagementE2E + AMS
Read the case study
Government · onboarding now

Onboarding government across the GCC.

SHRAS is currently onboarding several GCC government entities to FMS , federal ministries, smart-city authorities and regional municipalities. Our delivery is engineered to government procurement: ICV, localisation, national-vision alignment, on-prem residency and full audit trail.

  • On-prem + GCC data residency
  • Bilingual UI (Arabic + English)
  • Audit trail · 7-year retention
  • ICV-friendly delivery model
  • Procurement via approved vendors
  • National-vision KPI mapping

Entities onboarding

6

On-prem deployments

100%

Audit retention

7 yrs

Bilingual coverage

AR · EN

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